Before you proceed with your order here are few things which you need to know:
- International order comes with an additional shipping charges which gets calculated country-wise. It will be reflected on our website once you proceed with order booking.
- We generally ship international orders through leading companies like DHL or Amarex or sometimes through third party local courier company, depending on the availability of the service w.r.t. country.
- We ship all our orders from our warehouse In Mumbai,India and the shipping time can be anywhere between 7-10 business days.
Once the parcel reaches to a particular country, there might be some local duties or taxes which may get applied to the parcel depending on the country custom & import rules. We at Ellipstore genuinely don't have control over this fees and it need to be taken care by the recipient
- Planning to place an order of personalise jewellery & deliver it internationally? Heads up! It may take upto 3 weeks as customise necklace takes 14 business days to get it ready + 7-10 days to get it delivered.
- Exchanges are not available for international orders and incase of eligible return items only product price will be refunded.
Lastly, we all are humans & any unexpected things may raise in middle.
We at Ellipstore promise you to be there for you.
Send us an email if you have any questions or issue at email@example.com
Ps - There might be few countries like Serbia or Pakistan wherein the delivery may not be possible due to strict custom & import rules or high shipping rates.