7 Days hassle-free refund

Terms of Returns


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To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

In case you have received damaged/missing or incorrect item then kindly raise a return request along with the picture of that product.

Customize products are non-returnable unless the product delivered is damaged or defective.

The customer have to bear the  shipping charges for returning their product which will be appx Rs.60/-

In case of COD payments the COD charges will not be refunded.

If 7 days have gone by since the date of delivery, unfortunately we can’t offer you a refund or exchange.

Terms of Refund


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Once the product is reached to us, your refund will be initiated. The refund amount would take maximum of 3 business days and it is directly transferred to customers account.

Terms of Exchange


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To exchange any product with other customer has to bear shipping charges of Rs. 60/-

Depending on where you live, the time it may take for your exchanged product to reach, may vary. But max it lasts for 15 business days all over India.

Any questions? Mail us on hello@ellipstore.com

Customize products are non-returnable unless the product delivered is damaged or defective or is not as per the description.