Warranty:

We stand behind our customise jewelry. Customise jewelry that is manufactured by Ellipstore and purchased directly from ellipstore is covered by a warranty. 

Our 30 days warranty covers

  • If the necklace received  is in damaged conditions
  • If the polish on necklace gets fade out. 
  • If the chain on the pendant breaks while wearing.
  • If the necklace received to you has a spelling mistake.

 If any of the particular reasons satisfies, email us on warranty@ellipstore.com & we will replace it with a new one.

Please note :- Customise jewelry are non-refundable but if something goes wrong we will make a new one.

 

Splash-Proof:-

Our customise necklace comes with an extra coating which makes the necklace splash-proof. It's capable to resist itself from sprinkles of water or little drop on the jewelry. 

We don't recommened to wear it while you bath or swim. This can cause the polish to fade out and it won't be consider under warranty.

In case of any doubt or queries,please email us help@ellipstore.com

Cancellation :-

Once your order has been placed we are immediately beginning the process of production of your customise jewelry. So cancellation of customise jewelry is not possible.